Frequently Asked Questions

How do I receive my product?

Immediately after your payment is verified, we email you a link to your secure order page where you can download files and open your access links.

I paid but didn't receive an email.

Check your spam/promotions folder first. You can also use Order Lookup to resend your access email instantly, or contact support with your order ID.

Is my payment secure?

Yes. Payments are processed by our payment partner (Razorpay or Cashfree). We never see or store your card, UPI PIN or banking details.

How long do I have access?

Products marked "Lifetime Access" remain available for as long as the product is offered on NEXTDEL.

Can I get a refund?

Please read our Refund Policy.